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Linksys AE2500 Dual-Band Wireless-N USB Adapter Reviews
48 of 54 people found the following review helpful Terrible Customer Support, By Amazon Verified Purchase This review is from: Linksys AE2500 Dual-Band Wireless-N USB Adapter (Personal Computers) I purchased this adapter based on reviews of the product, however something else to consider is customer support if things go wrong. I bought this new (not refurbished) and it did not work from the beginning. I was getting .8Mbps throughput where my other wireless adapter gave me 9Mbps in the same exact location. I spent hours online trying to update drivers and find a solution.I finally contacted technical support where they had me try a few things that did not work. the woman said it needed to be replaced. I had to hang up and call back for customer support (she couldn't just connect me because they are outsourced). The woman i spoke to this time said it wasn't documented that a replacement was warranted so asked me how exactly I updated the drivers. I explained exactly. She gave me a new ticket number and again said I had to hang up and call customer support. I did and again was told that it wasn't documented that a replacement was warranted (everything else was... Read more 26 of 28 people found the following review helpful Works as Advertised., By This review is from: Linksys AE2500 Dual-Band Wireless-N USB Adapter (Personal Computers) Bought this dual band AE2500 adapter to replace my old single band adapter. Installation was quick and painless. Insert CD, wait until it tells you to plug inthe adapter, chose your network and off you go. It probably didn't take me 30 seconds from the time I inserted the CD Rom drivers disk until I was connected. I have a Vizio Dual Band Router which is one of the Best Bang for the Buck Dual Band Routers out there Btw. The AE2500 Found the routher without any issues. The only choice I had to make was at which frequency I wanted to connect. I have tried both 2.4ghz and 5.0ghz and the 5ghz band was over 3 times as fast vs the 2.4ghz at least in my household. The computer I connected it to is upstairs and the adapter still connected through several walls and ceiling. Overall I am very happy with my purchase. We shall see if it will hold up over the months to come. 13 of 14 people found the following review helpful Great Product !!!, By This review is from: Linksys AE2500 Dual-Band Wireless-N USB Adapter (Personal Computers) I am using the AE2500 with a Cisco-Linksys E3000 High-Performance Wireless-N Router. Works great and I have no complaints at all. As good as my previous Ethernet connection. Easy set up disk. My guess is that the only other Amazon review (1 star) was due to a previous Wireless USB Adapter not being properly removed, and thus causing conflict with the AE2500. I have a Cisco-Linksys AE1000 High-Performance Wireless-N Adapter on another computer, and this Adapter works just as well on the same network, at a cost of $10 less on Amazon.com. |
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